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Optimal Scheduling of Doctors Outpatient Departments Based on Patients' Behavior
2016
Scientific Programming
The low operational efficiency in the field of medical and health care has become a serious problem in China; the long time that the patients have to wait for is the main phenomenon of difficult medical service. Medical industry is service-oriented and its main purpose is to make profits, so the benefits and competitiveness of a hospital depend on patient satisfaction. This paper makes a survey on a large hospital in Harbin of China and collects relevant data and then uses the prospect theory
doi:10.1155/2016/6123103
fatcat:nsqgvg6fnvfrbnbs4jmbwnchu4