From the Head and the Heart: Locating Cognition- and Affect-Based Trust in Managers' Professional Networks

Roy Yong Joo Chua, Paul Ingram, Michael W. Morris
2008 Academy of Management Journal  
This article investigates the configuration of cognition-and affect-based trust in managers' professional networks, examining how these two types of trust are associated with relational content and structure. Results indicate that cognition-based trust is positively associated with economic resource, task advice, and career guidance ties, whereas affect-based trust is positively associated with friendship and career guidance ties but negatively associated with economic resource ties. The extent
more » ... of embeddedness in a network through positive ties increases affect-based trust, whereas that through negative ties decreases cognition-based trust. These findings illuminate how trust arises in networks and inform network research that invokes trust to explain managerial outcomes.
doi:10.5465/amj.2008.32625956 fatcat:4ffab2tcizhutiy7y3rlalajwi