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DE-ESCALATING THE IT-PROJECTS
2007
Journal of Information Systems and Technology Management
Escalation stickins with an ailing project beyond rational justifications. This happens because in the face of negative feedback, decision makers are strangled between whether to stick with or quit the dying project. Environmental uncertainty has been identified as the root cause of the escalatory behavior. This uncertainty emanates from several sources relating to individual, group, organization and broader environmental factors. This paper argues the premise that effective communication can
doi:10.4301/s1807-17752007000300004
fatcat:6d737lp5cbablojkpndgq6jjsq