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12th IADIS International Conference Information Systems 2019
The pressure on water supply systems is a real challenge for water utilities, which are entrusted with the responsibility to manage and operate those systems. Water utility engineers and managers make decisions based on data that are obtained from several information systems (IS), such as geographic information systems (GIS), billing, asset operation and maintenance or accounting. Most of the time, these IS result in data silos as a consequence of lack of machine communication protocols, commondoi:10.33965/is2019_201905c001 fatcat:pvithi2gifg6xorm6cqk7a6whu