Process assessment and simulation games — Methods and software supported tools in Business Process Re-engineering [chapter]

Terho Laakso, Jussi Hakamäki, Kimmo Forsberg, Riitta Smeds
1995 Re-engineering the Enterprise  
The objective of this paper is to introduce two methods and tools, process assessment and simulation games, which can be used to support business process re-engineering. Process assessment is a software supported analysis procedure to evaluate the present status of the processes. Simulation games are method for process redesign that is supported by the GAMEVIEW software. Tools will be developed as part of EUREKA TIME GUIDE -project (EU 1157). The paper is based on the research conducted at
more » ... nki University of Technology and in the eight Finnish pilot companies. J. Browne et al. (eds.), Re-engineering the Enterprise
doi:10.1007/978-0-387-34876-6_29 fatcat:5m66o4mq5rhcjbppea6fzw2vpy