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Using Yakel and Torres's model of archival intelligence, this article raises questions about the knowledge needed to be a reference archivist. It draws on interviews with 28 users of academic archives (12 professors and 16 students) and 29 users of government archives (11 genealogists, 11 government employees, and 7 general researchers), which the authors conducted as part of the Archival Metrics Project, and an online survey of archivists conducted by the Society of American Archivists'doi:10.17723/aarc.76.1.x9792xp27140285g fatcat:wgulnucuune3lh7sfd5j4pwqgy