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Creating Memories and Bonding through Competitive Shopping: Evidence of Co-creating Experiential Retail Value
[chapter]
2017
The Customer is NOT Always Right? Marketing Orientationsin a Dynamic Business World
While researchers have identified personality traits and situational circumstances as drivers of general competitive consumer behaviors (e.g., Mowen 2000), competitive shopping itself has not garnered significant attention. As such, the purpose of this research was to better understand the motives, nature, and nuances of competitive shopping. Drawing from a sample of twenty-three informants who were engaged in a competitive shopping event, we sought to enrich our understanding of the
doi:10.1007/978-3-319-50008-9_52
fatcat:ljlehsr7ibg3pfvghsay6ruaxu