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This study aims to analyze the queuing system, service performance, and utilization of the two runways at Soekarno-Hatta Airport, Tangerang, Indonesia. The number of aircraft movements at the airport at busy hours exceeds capacity, resulting in long queues. This study uses a quantitative approach and queuing theory with a single server multi-channel queuing system. Discussion of runway service performance at Soekarno-Hatta Airport, by calculating the Queuing System State Probalilities todoi:10.37394/23203.2022.17.16 fatcat:tmutouccavfdzidl4kn45opf5y