A copy of this work was available on the public web and has been preserved in the Wayback Machine. The capture dates from 2022; you can also visit the original URL.
The file type is application/pdf
.
How COVID-19 influences the future of service management professions
2021
Journal of Hospitality and Tourism Insights
PurposeCrises influence individuals' career development. The COVID-19 crisis has global impacts in financial, health and social aspects and service industries are at the forefront of the pervasive impacts. This study investigated how college students' perceptions of COVID-19 interplayed with self-efficacy on their academic plans and further identified major differences between students in service-oriented and nonservice-oriented majors.Design/methodology/approachA self-administered online
doi:10.1108/jhti-11-2020-0224
fatcat:usuqlsyxgvegdohmochgagyfrq