A copy of this work was available on the public web and has been preserved in the Wayback Machine. The capture dates from 2022; you can also visit the original URL.
The file type is application/pdf.
Michel G. Langlois, Jean-Charles Chébat, Laurent Bourdeau. "L'impact du personnel en contact sur l'image de l'organisation." Téoros Revue de recherche en tourisme 10.2 (1991) 28