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In the implementation/consolidation process of the Brazilian Single Health System (SUS), hospitalization deserves special attention from the local management. This descriptive study identifies, through qualitative data, factors that explain variations in the number of hospitalizations processed and paid by the Municipal Health Department of Ribeirão Preto, Brazil. Data were collected through interviews with people who produce/use information regarding hospitalizations and then analyzeddoi:10.1590/s0104-11692008000200018 pmid:18506349 fatcat:f3faytkca5fsfek757tzfcioue