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To justify or excuse?: A meta-analytic review of the effects of explanations
2003
Journal of Applied Psychology
The authors used R. Folger and R. Cropanzano's (1998 fairness theory to derive predictions about the effects of explanation provision and explanation adequacy on justice judgments and cooperation, retaliation, and withdrawal responses. The authors also used the theory to identify potential moderators of those effects, including the type of explanation (justification vs. excuse), outcome favorability, and study context. The authors' predictions were tested by using meta-analyses of 54
doi:10.1037/0021-9010.88.3.444
pmid:12814294
fatcat:vrqulxfppjachcykrnlgds237q