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A Knowledge Management Success Model: An Extension of DeLone and McLean's IS Success Model
2003
Americas Conference on Information Systems
This paper describes a knowledge management system, KMS, Success Model that is based on the IS Success Model proposed by DeLone and McLean (1992) and modified by DeLone and McLean (2002) . The KMS Success Model is derived through the identification of knowledge management, KM, constructs within the System Quality and Information Quality dimensions of the original success model. Additionally, the Perceived Benefit model from Thompson, Higgins, and Howell (1991) is added to the Intent to Use
dblp:conf/amcis/JennexO03
fatcat:icvksmv7z5bbfozag6ym7xtysm