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Electronic business (e-business) presents several new opportunities and challenges to business organizations through the expansion and enhancements of their markets. However, competing in global electronic markets (e-markets) has forced organizations to continually invest in information technology (IT). Although IT can provide a competitive advantage, its edge is only temporary and lost as competitors adopt it. Therefore, success in e-business might be linked to an organization's ability todblp:conf/amcis/ChingN03 fatcat:bpyy4szjhbdrjmk4wg752ywaya