DIAGNOSIS FOR THE IMPLEMENTATION OF AN ENVIRONMENTAL MANAGEMENT SYSTEM IN A MICROBUSINESS IN THE URBAN VECTOR AND PEST CONTROL SECTOR

Renata Maciel Ribeiro, Sergio Ricardo Barros, Julio Cesar Wasserman, Barbara Franz
2016 Brazilian Journal of Operations & Production Management  
This project analyzes and discusses the application of a methodological valuation model of an environmental maturity of a company of vectors and pests control. The method used was the initial environmental diagnostics, which intended to classify in a scale of values the Business Process of the company to Certification based on NBR ISO 14001. As a result of the application of the method were identified EMS Critical Success Spots low performed by the company, and the positive influence of ISO
more » ... Certification already established in the organization. As well as, proposed actions to improve the weaknesses that were identified by the diagnostics in order to establish a schedule for the compliance of the first phase of the PDCA method proposed by the ISO 14001.
doi:10.14488/bjopm.2016.v13.n1.a3 fatcat:hcjnzmicinhdblomaj7fysjuym