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37th Annual Hawaii International Conference on System Sciences, 2004. Proceedings of the
E-government services is an emerging field rapidly gaining attention and importance. Citizens expect and demand governmental services matching private-sector services in every aspect of quality, quantity, and availability in a 24/7 and year-round fashion. Local, state, and federal agencies all over the world are deploying information systems and services that have the capacity to meet these emerging and expanding service needs and demands of citizens and other "clients". However, governmentsdoi:10.1109/hicss.2004.1265311 fatcat:l2l7qc6uc5haxen273pmwhon3y