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The National Education Policy, 2020 emphasizes on the need to generate awareness as well as conduct research on various aspects of the emerging disruptive technologies. Chatbots are one of the disruptive technologies which are finding its way into education. Chatbots are the software programmes which can take the form of text/voice; facial mode or robots and can act like a helping hand to the teacher. Chatbots with and without educational intentions are being used in education for variousdoi:10.5281/zenodo.6406743 fatcat:3a2botqtvzarjdadsr2cq6h5de