Construction of a Benchmark for the User Experience Questionnaire (UEQ)

Martin Schrepp, Andreas Hinderks, Jörg Thomaschewski
2017 International Journal of Interactive Multimedia and Artificial Intelligence  
Questionnaires are a cheap and highly efficient tool for achieving a quantitative measure of a product's user experience (UX). However, it is not always easy to decide, if a questionnaire result can really show whether a product satisfies this quality aspect. So a benchmark is useful. It allows comparing the results of one product to a large set of other products. In this paper we describe a benchmark for the User Experience Questionnaire (UEQ), a widely used evaluation tool for interactive
more » ... for interactive products. We also describe how the benchmark can be applied to the quality assurance process for concrete projects.
doi:10.9781/ijimai.2017.445 fatcat:ntq475jttvc6bbqbojscfryvpy