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Informal networks provide a critical mechanism for learning and knowledge transfer in organisations. The growth of methods and tools to understand social networks suffer from a variety of issues related to the formalisation of natural processes, some of which are fatal to their sustained use as means of understanding the interactions between individuals It is argued such tools are useful if we (i) switch the unit of analysis from the atomism of individuals to the coalescence of identities anddoi:10.1108/09696470510626757 fatcat:5zudprf5szdsfnvz3747lfusli