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Co-constructing intersubjectivity with artificial conversational agents: People are more likely to initiate repairs of misunderstandings with agents represented as human
2016
Computers in Human Behavior
This article explores whether people more frequently attempt to repair misunderstandings when speaking to an artificial conversational agent if it is represented as fully human. Interactants in dyadic conversations with an agent (the chat bot Cleverbot) spoke to either a text screen interface (agent's responses shown on a screen) or a human body interface (agent's responses vocalized by a human speech shadower via the echoborg method) and were either informed or not informed prior to
doi:10.1016/j.chb.2015.12.039
fatcat:niwilql22veureyzmctnoez3uu