Which user interaction for cross-language information retrieval? Design issues and reflections

Daniela Petrelli, Stephen Levin, Micheline Beaulieu, Mark Sanderson
2006 Journal of the American Society for Information Science and Technology  
A novel and complex form of information access is cross-language information retrieval: searching for texts written in foreign languages based on native language queries. Although the underlying technology for achieving such a search is relatively well understood, the appropriate interface design is not. This paper presents three user evaluations done during the iterative design of Clarity, a cross-language retrieval system for rare languages, and shows how the user interaction design evolved
more » ... pending on the results of the usability tests. The first test was instrumental to identify weaknesses in both functionalities and interface; the second was run to determine if query translation should be shown or not; the final was a global assessment and focussed on user satisfaction criteria. Lessons were learned at every stage of the process leading to a much more informed view of what a cross-language retrieval system should offer to users. 1 The Clarity website is http://clarity.shef.ac.uk/
doi:10.1002/asi.20332 fatcat:x6sr7jtk7vd5fd7z32xxqgbhie