A copy of this work was available on the public web and has been preserved in the Wayback Machine. The capture dates from 2018; you can also visit the original URL.
The file type is
In my anthropological research in academic libraries, and in higher education generally, I have encountered a contrast between the ways that institutions approach the information systems they build and buy, and how people use those systems. Confronting the 'mess' of people's everyday practice is a necessary first step towards more effectively connecting people to the resources they want and need. Here I discuss some of the ways to visualize and embrace the actual practices of people, in physical and digital contexts.doi:10.1629/uksg.316 fatcat:neyvtqnsp5fqxfqi6whuepkyvu