An effect of medical service of the dental hygienist upon patients' satisfaction and the intention of hospital revisit
치과위생사의 의료서비스가 환자만족도 및 병원재이용 의사에 미치는 영향

Soo-Kyung Kim, Hye-Jeong Youn, Kyeong-Hee Lee
2012 Journal of Korean society of Dental Hygiene  
Objectives : This study aims at analyzing the quality of medical service of the dental hygienist upon patients' satisfaction and the intention of hospital revisit in order to figure out the role of the dental hygienist to improve patients' satisfaction. Methods : Questionnaire survey was carried out to patients in dental hospital and clinics in Seoul and Gyeonggi-do. Total 301 sheets except for insufficient ones were analyzed and the results are as follows.
doi:10.13065/jksdh.2012.12.6.1165 fatcat:i7chtxw63fab5f7v6gwnsddflm