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Diseño, validación y fiabilidad de una "Encuesta de Satisfacción respecto a los cuidados de enfermería recibidos durante el ingreso hospitalario
Archives of Nursing Research
Abstract:Introduction: We describe the design of a valid and reliable satisfaction survey about nursing care received during hospitalization, with the objetive of value the holistic care given and also, to be able to improve quality of service and to promote humanization of nursing care. Material and Method: The survey has been divided into the following areas: at admission, during hospitalization and at discharge. Each area had nineteen items. It has been made with an ordinal Likert scale,doi:10.24253/anr.1.91 fatcat:735eghqvffgl7d4dx5rjrav6a4