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This article, which is result of a research and development (R&D) project financed by the Spanish administration, studies the difficulties in managing social inclusion programs in Social Service (SS) Centers located in areas with high rates of exclusion in Andalusia (Spain). The research follows a qualitative methodology, based on observation, semi-open interviews (SOI), and focus groups (FG) aimed at the different actors in four Social Service Centers. Three dimensions are addressed:doi:10.3390/su122410551 fatcat:ohxgd3zerjgetdjdpd3zar467q