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The imperative of well-being and improved quality of life in smart cities context can only be attained if the smart services, so central to the concept of smart cities, correspond with the needs, expectations and skills of cities' inhabitants. Considering that social media generate and/or open real-time entry points to vast amounts of data pertinent to well-being and quality of life, such as citizens' expectations, opinions, as well as to recent developments related to regulatory frameworks,doi:10.1007/s00500-020-05084-3 pmid:32837290 pmcid:PMC7278232 fatcat:euacwkmtbbdnbflwed7zkiddoy