The Role Of Human Resources In Lake Transportation To Improve Tourism Service In Lake Toba

Jhonson Pardosi, Robert Sibarani, Nur Cahaya Bangun
2021 Jurnal Pemberdayaan Masyarakat  
The objective of this research is to: 1) discover the role of Human Resources to support the Tourism Transportation Service Standard in Samosir Regency. The type of the research is based on the type of data and analysis; thus this is a qualitative research with descriptive method. The object of this research is human reseources in transportation sector, and employees working in lake transportation in Samosir Regency. The data are collected by employing 3 methods; they are observation,
more » ... and documentation. The results of the research are that Regulator plays the roles as policy maker, stimulator, and facilitator; Crossing Transportation Service Provider plays the roles as policy implementor, organizer, and operator; and Ship Crews play the roles as the policy implementor and executor.
doi:10.37064/jpm.v9i1.9023 fatcat:7k5tkdd7tfh2tkc6cj52mhpo3e