Evaluation on Service Quality of Railway Timetable

Tin-kin Ho, Yuqiang He
2008 Traffic and Transportation Studies   unpublished
From the business viewpoint, the railway timetable is a list of the products presented by the railway transportation operators to the customers, specifying the schedules of all the train services on a railway line or network. In order to evaluate the quality of the train service schedules, a number of indices are proposed in this paper. These indices primarily take the passengers' need into consideration, such as waiting time, transfer time and transport capacity. Delay rate is usually used in
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doi:10.1061/40995(322)64 fatcat:xenyru3ijvgyfec3jjwfeikviq