The Impact of Social Capital on the Work Performance of NPOs in Public Web Portals: Focusing on the Mediate Role of Knowledge Sharing

Ran- Hyun Young
2016 unpublished
The purpose of this paper is to identify NPOs'social capital which affects the knowledge sharing and the work performance of public web portals. Social capital includes resource network, trust, participation ets. These elements of social capital effectively enhance the collaboration of government web portals. A survey was conducted and data was collected from those NPOs participating in a Korea's Public Culture Web Portal. SEM data analysis indicated that resource network and common goal
more » ... common goal participation directly influenced knowledge sharing and work performance of public web portals. Especially, inter-organization knowledge sharing (IKS) indirectly impacted the relationship between social capitial elements and the work performance of NPOs. For NPOs to have trust in government policy efforts are required. This study provides an understanding of why social capital is essential for NPOs' IKS and work performance through public web portals.
doi:10.14257/astl.2016.126.13 fatcat:4uyqqblbxnc6rezsgmoydw4p4u