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Forming the Trust in Consultation and Medicine Purchase Through Online Application

Fauzia, Firman Kurniawan Sujono
2020 Proceedings of the 2nd Jogjakarta Communication Conference (JCC 2020)   unpublished

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Technological development that continue to offer new innovations make people's lives move towards digitization. The increasing amount of mobile phone user also emerge many type of applications that offer various kinds of conveniences, one of them are online-based health. In order to face the era of the industrial revolution 4.0, the health sector must be able to follow developments in digital technology, one of them with health application. Health-based application have high risks and require
more » ... gh trust. The purpose of the study is to find out how application can form the trust with user and how user can trust applications for doctor consultation and purchasing medicine. The research method for this study is qualitative research with a case study approach to health application users.
doi:10.2991/assehr.k.200818.025 fatcat:3x4zuumwmjb2nh47gjaqx3qpku
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Fauzia, Firman Kurniawan Sujono. "Forming the Trust in Consultation and Medicine Purchase Through Online Application." Proceedings of the 2nd Jogjakarta Communication Conference (JCC 2020) (2020)