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A Comparison of Three Models of Hospital Performance Assessment Using IPOCC Approach
2019
Ethiopian Journal of Health Sciences
Hospital performance measurement is an essential component of providing feedback on the efficacy and effectiveness of service. The purpose of this study was to compare three models of performance assessment through the IPOCC approach. This descriptive-analytical study was conducted in 2018 in Sari educational hospital. The data collection instrument was BSC, EFQM and accreditation questionnaire which was filled out through census. The validity of the BSC questionnaire and EFQM was based on
doi:10.4314/ejhs.v29i5.3
pmid:31666774
pmcid:PMC6813262
fatcat:653sxr6it5cupi562eiettrc5e