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This paper presents parametric probability density models for call holding time (CHT)based on the actual data collected for over a week from the IP based public Emergency Information Network (EIN) in Mongolia. When the set of chosen candidates of Gamma distribution family is fitted to the call holding time data, it is observed that the whole area in the CHT empirical histogram is underestimated due to spikes of higher probability and long tails of lower probability in the histogram. Therefore,doi:10.5121/ijcsa.2013.3301 fatcat:rk3tb6jdjbhw5ibsvp3leabsji