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A Study on Employee – Engagement in BPO – Sector with Reference to Bangalore
2018
International Journal of Management Studies
The BPO industry is one of the services that contribute to our Indian economy. It enhances growth, productivity, employment and strengthens the service sector. Astronomical Growth in Global Distribution Systems and IT ITES has led to significant growth in the global service sector, aiming to take advantage of cost-effective -though efficient workforce in India. A descriptive study was carried out by collecting data through a questionnaire through a survey of 124 working with BPO Company in
doi:10.18843/ijms/v5i4(1)/03
fatcat:agyt6jswizgnlpuask7xwb6hv4