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Smart City as an Integrated Enterprise: A Business Process Centric Framework Addressing Challenges in Systems Integration
unpublished
Smart city is emerging as a response to mitigate the problems of fast urbanization and unpredictability of standards, policies, and citizens' needs in urban areas. For a city to be smart, integration of city systems is essential in order to provide flexibility and access to real-time information for creation and delivery of efficient services. Business Process Change (BPC) is essential for systems integration in smart city development. Similar to BPC in Enterprise Systems Integration (ESI) for
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