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Improving the Energy Operators Efficiency by Business Process Reengineering in Jordan
2015
International Business Research
In the early 1990's, the concept of "Business Process Reengineering" (BPR) was first introduced by Michael Hammer and James Champy. Nowadays, many projects aiming a better management focus on better processes, as obtained by reengineering the existing ones, using different techniques. This paper approaches this aspect of the management processes redesign in a field which has been (and still is) highly regulated and ruled by bureaucratic laws: electricity production and distribution. Introducing
doi:10.5539/ibr.v8n7p144
fatcat:tcixszfucjfqzo7t26kljkyxmm