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Objective: To report the experience of design and implementation of the Help2Care (an ehealth program that aims to support informal caregivers of dependent people); and to identify its structure and functionality. Methods: This is a Portuguese experience report about Help2Care, a practice-based action research project carried out between 2017 and 2019, having as a guiding axis Florence Nightingale's concepts about the relevance of the home-care environment. Results: The Help2Care programdoi:10.1590/0034-7167-2020-0358 pmid:33206911 fatcat:xlkqhbvsxrbqzgdy2iemhymz2e