International Journal of Social Science and Economic Research WORKING CONDITIONS AND SOCIAL SECURITY ISSUES OF E-COMMERCE DELIVERY WORKERS IN INDIA: UNDERSTANDING FROM MARXIAN PERSPECTIVES

Asiya Nasreen, Shantanu Purohit
unpublished
This paper explores the working conditions and social security issues of delivery workers in Delhi, India and attempts to understand these issues from Marxian of perspectives of 'alienation' and 'precariousness'. With the rise of e commerce business and the demand for doorstep delivery of products purchased online, the delivery workers have become the backbone of e commerce industry and play an important role in the last mile delivery. Mostly, the young and middle aged men work as delivery boys
more » ... and are hired by third party. Job stability has become a concern as median period of working in the delivery job is around eighteen months. Many of them are inadequately covered with social security schemes and hence, they are into the informal form of employment. The nature of job force them to work extra hours, cause a lot of stress, and they become fatigue. The paper argues that, the home delivery workers who are into the consumption related service jobs become more vulnerable to precariousness and are also alienated in the delivery process.
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