Purchasing product-service bundles in value networks - exploring the role of scor

Stefan Bensch, Holger Schrödl
2011 European Conference on Information Systems  
The implementation of electronic procurement processes for product-service bundles, consisting of product-and service components requires a consideration of strategic, tactical and operational procurement and information and communication technologies in value networks. In the past, the scientific discussion oriented on traditional procurement processes for products and technology-solutions. Increasingly, the design of hybrid procurement processes in value networks is of scientific interest.
more » ... combination of different procurement processes for products and services, however, includes problems. This paper shows the need for a process-oriented approach in procurement at several abstraction levels. We describe a model for the design of the electronic procurement process in value networks to serve product-service bundles. Different process characteristics are investigated for the applicability of product-service bundles and SCOR. We adjust a proposal for the procurement process in value networks.
dblp:conf/ecis/BenschS11 fatcat:m4bwwsl5ibgpjbq66mjs77zsha