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An overview of the features of chatbots in mental health: A scoping review
2019
International Journal of Medical Informatics
Preserved Fulltext
Chatbots are systems that are able to converse and interact with human users using spoken, written, and visual languages. Chatbots have the potential to be useful tools for individuals with mental disorders, especially those who are reluctant to seek mental health advice due to stigmatization. While numerous studies have been conducted about using chatbots for mental health, there is a need to systematically bring this evidence together in order to inform mental health providers and potential
doi:10.1016/j.ijmedinf.2019.103978
pmid:31622850
fatcat:d7s2blhhirh3ndtee57cuvndga