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the number of reported natural disasters has increased steadily over the past century and risen very sharply during the past decade. these bring about the loss of lives, property, employment and damage to the physical infrastructure and the environment. disaster management efforts aim to reduce or avoid the potential losses from hazards, assure prompt and appropriate assistance to victims of disaster, and achieve rapid and effective recovery. while knowledge management can enhance the processdoi:10.3846/ijspm.2010.28 fatcat:kwvoelvxirenbjkfgyzcqbiec4