Startle points: A proposed framework for identifying situational cues, and developing realistic emergency training scenarios

Jane Barnett, William Wong, David Westley, Rick Adderley, Michelle Smith
2011 International Conference on Information Systems for Crisis Response and Management  
Real-world crises are not prescriptive and may contain unexpected events, described here as startle points. Including these events in emergency training simulator scenarios is crucial in order to prepare for startle points that may arise in the real world. Startle points occur when individuals who assess and monitor emergency scenarios, are suddenly faced with an unexpected event, and are unsure how to proceed. This paper offers a nonempirical framework that explores how cues generated by
more » ... e points affect decision making. Future research will use the framework to explore how experts and novices experience, and then adapt to startle points, as a function of decision mode, situation awareness, and emotional arousal. The resulting data can then be used to identify cues surrounding startle points and as a consequence, create dynamic scenarios for online training simulators so that individuals can prepare and adapt to them, and transfer acquired skills to real-world emergencies.
dblp:conf/iscram/BarnettWWAS11 fatcat:wlkcgvkuwrgzdkxauigjwnhs2u