Airports have taken centre stage in the fight against the ongoing COVID-19 pandemic, and adoption of technologies has been instrumental in helping airport operators to mitigate operational and health concerns relating to the pandemic. A novel framework for the adoption of Industry 4.0 technologies was developed based on the insights gathered from an industry survey of 102 airport operators and managers around the world and 17 semi-structured interviews. The framework provides a 'three-proof'

more »

... roach (proof of technology, proof of operations and proof of business) to guide airport operators in their decision-making process in adopting Industry 4.0 technologies in airports. This framework is further verified through a case study of the technology implementation efforts of a leading Asian airport.