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Successful approaches to teaching through chat
New Library World
Purpose -The purpose of this study is to determine whether librarians at the University of Kansas are providing instruction through chat in order to develop best practices for training purposes. Design/methodology/approach -The authors analyzed a sample of chat transcripts using the ACRL Information Literacy Competency Standards for Higher Education to determine whether librarians were utilizing opportunities for instruction in the chat medium. Using this analysis, they selected the bestdoi:10.1108/03074800810873579 fatcat:lfpfg3ggazhshd277dzjema2py