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A B S T R A C T This research analyzes the effects of several variables that explain the intention to use an android-based application. This study confirms several variables in previous studies that are still being debated, namely the impact of knowledge on the intention to use. This research also uses attitude to mediate the influence of web-quality and e-WOM, with the consideration that discussing the direct effect on adoption behavior will ignore the cognitive aspects of consumers in makingdoi:10.24874/pes02.02.002 fatcat:mdkbuxgwsner7ddh552c2ckn6e