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The case 'Santander Acquires Abbey: The Jack Project' examines the managerial decisionmaking process in 2004 prior to the acquisition of Abbey. The primary argument highlights how the strategic management of information systems is a 'core competence' within the Santander's growth strategy based on mergers and acquisitions (M&A). Students are asked to put themselves in the position of José María Fuster (CIO Grupo Santander). Their first task is to assess the information technology (IT)doi:10.1057/jittc.2011.4 fatcat:n3wk6lnwcjb7pifbimaw4a3mk4