Reputation, Altruism, and the Benefits of Seller Charity in an Online Marketplace [report]

Daniel Elfenbein, Raymond Fisman, Brian McManus
2009 unpublished
We analyze "natural experiments" on eBay where sellers offer identical products with and without charity donations. Charity-tied products are more likely to sell and attract higher prices, and these benefits accrue primarily to sellers without extensive eBay histories. This suggests that consumers view charity as a signal of seller quality and a substitute for reputation. We also find that charity-tied products by all sellers are more likely to sell (and at higher prices) immediately following
more » ... urricane Katrina, implying that consumers derive direct utility from seller charity at times when charity is particularly salient. JEL Codes: D44, H41, L81, M14, M31
doi:10.3386/w15614 fatcat:sgczopeaebhotizyn7hyp6zlqe