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The aim of this research is to develop a frame of reference for effective community participation through ICT design, applying both complexity and design perspectives to recognise the role of local interactions. This links to both the current UK 'Empowering Local Communities' policy agenda and to practical ways of developing community participation; in keeping with the aspirations of the Big Society (Cabinet Office, 2011).doi:10.14236/ewic/hci2011.13 fatcat:szs63rm6bnh5faql32ka4lcori