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The service system is based on the SOA architecture, and its component services are usually deployed by third-party service providers in an open network environment. This openness also brings confusion to service system while extending functions. Unavailability of a single service may result in the unavailability of the entire service system. This paper uses Web service credibility as a standard to measure whether Web service is available. Web service credibility is calculated by 12 factorsdoi:10.1051/matecconf/201823201049 fatcat:gybeqq6nkjg3pd5cl4l34km3ki