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Employee Satisfaction and Loyalty as a Part of Sustainable Human Resource Management in Postal Sector
2019
Sustainability
The labor market situation in the postal and logistics sector has led to sustainable human resource management becoming increasingly important at the strategic level of each postal operator. This study proposes a new perspective of employee satisfaction assessment that not only quantifies total satisfaction but identifies job attributes and socio-demographic characteristics affecting employee satisfaction and loyalty as a key concern for sustainable human resource management. Findings of 1775
doi:10.3390/su11174591
fatcat:z2xb4sdgdnb3bcjbl52uijfnzu