A Structural Model of Student Satisfaction in Web-based ERP-Simulated Learning Environments

Penjira Kanthawongs
Student satisfaction in Enterprise Resource Planning (ERP) course offerings is a crucial part of the attempt to successfully promote higher education. This paper extends previous researches of the author using a structural model to investigate the relationships among attitudinal variables impacting to student satisfaction in Web-based ERP-simulated courses. This study guides university administrators, educators, practitioners, or software vendors of how to create satisfied learning and training
more » ... environment for ERP in education. It also indicates that learners' satisfaction with the instructor, perceived ease of use, commitment, and perceived flexibility are respectively related to learners' satisfaction with the course. The satisfaction with the instructor is the primary correlation of commitment. Interestingly, ease of use is positively related to satisfaction with the instructor. The study confirms that these relationships represent the most important considerations for students and instructors in ERP-simulated enhanced courses.